Effective date: June 2025
This Privacy Policy describes how we collect, use, and protect your personal information when you use our website, which offers IELTS-related resources, services, and educational content. This policy complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and anti-spam laws (CASL).
1. Who We Are
This website is owned and operated by Shadi Khosravi, based in Canada. If you have questions about how your data is handled, you can contact us at: support@shadikhosravi.com.
2. What Information We Collect
We may collect the following information when you interact with our website:
- Name and email address (e.g., via contact forms or downloads)
- Device information such as IP address, browser type, and usage data
- Form responses and feedback submitted through our site
- Cookies and tracking data (via Google Analytics or other tools)
We do not knowingly collect information from individuals under 13 years of age.
3. How We Use Your Data
We collect personal data to:
- Deliver requested resources (e.g., free guides)
- Communicate with you about your inquiries or bookings
- Send marketing emails (only with your explicit consent)
- Analyze site traffic and improve user experience
- Comply with legal and tax obligations (if applicable)
4. Third-Party Services
- Google Analytics for website usage tracking
- Brevo (Sendinblue) for email marketing
- Stripe or PayPal for payment processing (if applicable)
5. Consent and Email Communications (CASL Compliance)
We follow Canada’s Anti-Spam Law (CASL). You will only receive marketing emails if:
- You have opted in via a checkbox or form
- You can unsubscribe at any time via the link provided in every email
We store proof of your consent using our email marketing system.
6. Cookies and Tracking
We use cookies to:
- Monitor website traffic and performance
- Remember your preferences (e.g., language or form status)
You may disable cookies in your browser at any time. By continuing to use our site, you consent to our use of cookies.
7. Data Storage and Protection
We take reasonable precautions to protect your data using:
- SSL encryption
- Secure third-party platforms (e.g., Brevo, Google)
- Access restrictions to user data
8. Your Rights Under PIPEDA
As a Canadian resident, you have the right to:
- Request access to your personal information
- Ask for corrections or updates
- Withdraw consent at any time
- Request deletion of your data (except when required by law)
To exercise these rights, contact us at support@shadikhosravi.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy as needed. Changes will be posted on this page with a new effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled:
Email: support@shadikhosravi.com
Location: BC, Canada
– This Privacy Policy applies only to this website and does not cover external links or third-party platforms.
– By using this site, you acknowledge and agree to this Privacy Policy.